We are confident that FOCUS factor will work for you. We stand behind FOCUS factor with a money back guarantee. If you are unsatisfied with FOCUS factor for any reason you can return the product within 30 days of purchase and you will receive a FULL REFUND (less shipping and processing).

Please Note The Following Important Information:

• Please note the refund is for the product price less shipping and processing.
• Any products returned for credit or exchange must be returned prepaid. For your protection we request that returns require a signature.
• Our guarantee does not start until after you have received your product.

If you are unhappy with any future FOCUS factor purchase, contact our Customer Service Department within the first 30 days at, 1-800-825-1423, Monday-Friday, 9am-5:30pm EST. To ensure proper credit, you must obtain a Return Authorization Number and return the product. Upon receipt of your return, a refund of the product price (less shipping & processing) will be issued to you by the payment method in which you purchased the order.

Terms of FREE offer:

Each shipment of FOCUS factor comes with a money back guarantee (less shipping and processing).   Limit one free bottle per household.

You will be charged only $4.95 to help cover the cost of shipping and processing today for your free bottle of FOCUS factor which you will receive in about 5 business days and be enrolled in our Preferred Customer Plan. If you call to cancel within the next 18 days the $4.95 shipping and processing fee is ALL that you will be charged. Otherwise, unless you cancel, as a FOCUS factor preferred customer we will be sending you another bottle in about 15 days for $59.95 with FREE shipping and processing, billed automatically to the credit card you provide today. That's $15.00 off our regular price per bottle plus FREE shipping! Every month thereafter, you will receive a new shipment of one bottle for $59.95 with FREE shipping and processing, billed automatically to that same account when each product ships, for as long as you remain a Preferred Customer.

You may call our customer service toll-free at 1-800-825-1423 to cancel or customize the timing of your preferred customer shipments. Customer service hours are Monday through Friday from 9am-5:30pm EST.

Consumer Notice: You will only receive your FREE bottle and be enrolled in the Preferred Customer Plan when you agree to the terms and conditions of the Free FOCUS Factor offer.  You will not be obligated to stay in the program for any amount of time, and you can cancel at anytime.